Contact information

ApexCaps values clear and accessible communication with our customers.

For questions concerning products, orders, shipping, returns, refunds, or general store information, please contact us using the details below.

Business Information

Store Name: ApexCaps
Website: ApexCaps.store
Established: 2022

Business Address:
5215 Trans Island Ave
Montreal, QC H3W 2Z9
Canada

Customer Support Email:
support@ApexCaps.store

Telephone:
(800) 668-8224

Order Support

For faster assistance regarding an existing order, please include:

• Your order number
• The email used during checkout
• A description of your question or issue
• Relevant photographs when reporting damaged or incorrect products

Please avoid sending sensitive payment information, passwords, or complete card details by email.

Returns & Refunds

For return requests, contact support@ApexCaps.store within 30 days of receiving your order.

Eligible orders qualify for free returns and refunds in accordance with our Return & Refund Policy.

Shipping Assistance

ApexCaps offers free worldwide shipping with an estimated delivery timeframe of 7–10 days.

If you have questions regarding a shipment, please include your order number when contacting us.