Shipping policy

ApexCaps is committed to providing a straightforward and convenient delivery experience.

Free Worldwide Shipping

We offer free standard shipping worldwide on eligible orders placed through ApexCaps.store.

There is no minimum purchase requirement for our standard free shipping service unless otherwise stated during a specific promotion or at checkout.

Estimated Delivery

Our standard estimated delivery timeframe is:

7–10 days

Delivery times are estimates rather than guarantees unless expressly stated otherwise at checkout.

Order Processing

Orders must be processed before shipment. Customers will generally receive order and/or shipping information using the contact details supplied during checkout.

Please ensure your email address and shipping information are accurate.

International Orders

We ship to supported destinations worldwide.

International shipments may be subject to customs processing, local import regulations, or other procedures imposed by the destination country.

Where duties, taxes, or import charges apply, responsibility will be determined by the information shown at checkout and applicable laws and regulations.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, occasional delays may occur because of:

  • Carrier disruptions
  • Customs processing
  • Severe weather
  • Public holidays
  • High-volume periods
  • Incorrect delivery information
  • Other circumstances outside our reasonable control

If your order is significantly delayed, please contact our customer support team.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate delivery information.

If you notice an error after submitting an order, contact us immediately at support@ApexCaps.store. We will attempt to update the information if the order has not yet been processed or shipped.

Lost or Missing Packages

If tracking indicates an unusual delay or you believe your package has been lost, contact us with your order details.

We will review the available shipping information and work with the relevant carrier where appropriate.

Damaged Deliveries

If an item arrives damaged, please retain the product and packaging and contact us promptly. Photographs may be requested to help document the issue.

Questions About Shipping

For assistance, contact:

Email: support@ApexCaps.store
Phone: (800) 668-8224